Privacy Policy

Information We Collect

We collect several types of information in connection with the Eventy5 Service to provide and improve our offerings.

Personal identification information (name, email address, phone number).
Location data when you grant permission to enhance event discovery.
Payment information processed securely through our payment providers.
Device information such as IP address, browser type, and operating system.
Usage data including events browsed, tickets purchased, and features used.

How We Use Your Information

Eventy5 uses the collected information for the following purposes:

To create and manage your account and personalize your experience.
To process ticket purchases and send order confirmations.
To send notifications about events you may be interested in.
To improve our app's features and develop new services.
To detect, prevent, and address technical issues and fraud.
To comply with legal obligations and enforce our Terms of Service.

Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

With event organizers for tickets you purchase (name, contact details only).
With trusted service providers who help operate our platform (under strict confidentiality).
When required by law, court order, or governmental authority.
In connection with a merger, acquisition, or sale of company assets.

Cookies & Tracking Technologies

We use cookies, pixel tags, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content.

You can control cookie preferences through your device settings. However, disabling certain cookies may affect the functionality of the Service.

Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

All data transmissions are encrypted using TLS (Transport Layer Security). Payment information is processed via PCI-DSS compliant payment gateways and is never stored on our servers.

Regular security audits and vulnerability assessments.
Access to personal data limited to authorized personnel only.
Immediate breach notification protocols in place.

Your Privacy Rights

You have the following rights regarding your personal data held by Eventy5:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your data (subject to legal requirements).
Right to Portability: Receive your data in a structured, machine-readable format.
Right to Object: Opt out of certain processing activities, including marketing.
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information immediately. If you believe we have collected data from a child, please contact us at legal@eventy5.com.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. After account deletion, we retain certain data for up to 6 months for legal, audit, and fraud prevention purposes.

Anonymized and aggregated data may be retained indefinitely for analytical purposes.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes at least 14 days before they take effect through in-app notifications and email.

Your continued use of the Service after the effective date constitutes your acceptance of the updated Privacy Policy.